Privacy Policy

Last updated:

1. Introduction

Shroxxenjriz ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://shroxxenjriz.world (the "Website") and purchase our products.

This policy is designed to comply with the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR) (EU) 2016/679, and other applicable international data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Shroxxenjriz
  • Address: 493 Moorhouse Avenue, Christchurch Central City, Christchurch 8011, New Zealand
  • Email: reach-us@shroxxenjriz.world
  • Website: https://shroxxenjriz.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Contact information: full name, email address, phone number (optional)
  • Order information: messages and special requests submitted through our order form
  • Consent records: records of consents you have provided (e.g., GDPR consent checkbox)
  • Communication data: any information you provide when contacting us via email

3.2 Information Collected Automatically

  • Technical data: IP address, browser type and version, operating system, device type
  • Usage data: pages visited, time spent on pages, navigation paths, referring URLs
  • Cookie data: information collected through cookies and similar technologies (see our Cookie Policy)

4. Purposes of Data Processing

We process your personal data for the following purposes:

  • Order processing: to receive and process your product orders, communicate with you about your order status, and arrange delivery
  • Customer support: to respond to your inquiries and provide assistance
  • Website functionality: to ensure our website operates correctly and to remember your preferences (e.g., cookie consent)
  • Analytics: to analyze website usage patterns and improve our services (only with your consent)
  • Legal compliance: to comply with applicable laws, regulations, and legal processes
  • Marketing: to send promotional communications (only with your explicit consent, and you may opt out at any time)

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent (Article 6(1)(a)): where you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing communications, analytics cookies)
  • Contract (Article 6(1)(b)): where processing is necessary for the performance of a contract with you (e.g., processing your order)
  • Legal obligation (Article 6(1)(c)): where processing is necessary to comply with a legal obligation
  • Legitimate interests (Article 6(1)(f)): where processing is necessary for our legitimate interests, provided your rights do not override those interests (e.g., website security, fraud prevention)

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

  • Service providers: trusted third-party companies that assist us with website hosting, payment processing, order fulfillment, email delivery, and analytics — bound by contractual obligations to protect your data
  • Legal authorities: if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property
  • Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside New Zealand or the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission or New Zealand Privacy Commissioner
  • Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Specific retention periods include:

  • Order data: retained for up to 7 years from the date of purchase for accounting and legal compliance purposes
  • Contact form submissions: retained for up to 2 years unless a longer period is required for ongoing communication
  • Cookie consent records: retained for up to 12 months, after which consent will be requested again
  • Analytics data: retained in anonymized form for up to 26 months
  • Marketing consent: retained until you withdraw your consent

When personal data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights

Under the GDPR and the New Zealand Privacy Act 2020, you have the following rights regarding your personal data:

  • Right of access: you may request a copy of the personal data we hold about you
  • Right to rectification: you may request that we correct any inaccurate or incomplete data
  • Right to erasure: you may request that we delete your personal data, subject to legal retention requirements
  • Right to restrict processing: you may request that we limit the processing of your data in certain circumstances
  • Right to data portability: you may request your data in a structured, commonly used, machine-readable format
  • Right to object: you may object to the processing of your data for certain purposes, including direct marketing
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
  • Right to lodge a complaint: you may lodge a complaint with the Office of the Privacy Commissioner (New Zealand) or a relevant supervisory authority in your jurisdiction

To exercise any of these rights, please contact us at reach-us@shroxxenjriz.world. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using HTTPS/TLS protocols
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and updates
  • Secure storage of personal data with trusted hosting providers
  • Staff training on data protection and privacy practices

While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to continuous improvement of our security practices.

11. Children's Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the Website after changes constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand (www.privacy.org.nz) or the relevant data protection authority in your country.